Shipping policy

Shipping Policy

Delivery Within Australia

We are proud to deliver Australia-wide exclusively via Australia Post. Whether you’re in a capital city, a regional town, or the outback, we’ve got you covered. Because we use Australia Post, we can deliver to:

  • Residential and Business addresses

  • PO Boxes

  • Parcel Lockers and Parcel Collect locations

Please note that we do not offer international shipping at this time.

Flat Rate Shipping (Launched March 2026)

To celebrate our launch in March 2026, we are offering a value-driven flat rate shipping fee on all orders. This simplified pricing allows you to shop with confidence, knowing exactly what your delivery cost will be at checkout.

Note: We will monitor our shipping costs during this launch phase and may introduce a weight-based system in the future if required.

Shipping Estimates & Tracking

Delivery dates are estimated based on Australia Post’s current network capacity and your chosen service:

  • Standard Post: Typically arrives within 3–7 business days.

  • Express Post: Typically arrives within 1–3 business days (subject to the Australia Post Express network).

Once your order is dispatched, you will receive an Australia Post tracking number via email so you can follow your parcel's journey.

Authority to Leave (ATL)

By default, parcels may require a signature. However, you can manage your delivery preferences (such as "Safe Drop") directly through the Australia Post MyPost notifications once your tracking number is active. Please note that we cannot accept responsibility for parcels once Australia Post has confirmed "Delivered" to your address.

How to Track Your Order

Simply click the link in your dispatch email or enter your tracking number on the Australia Post website.